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Shipping policy

Last updated: September 14, 2026

This Shipping Policy applies to orders placed through Saint Vellan at saintvellan.com.

Saint Vellan is operated by:
LN DIGITAL BUSINESS LLC
State of formation: Delaware, United States
Delaware Entity File Number: 10183488
EIN: 32-0817713

Business correspondence address:
2644 Appian Way, STE 205
Pinole, CA 94564
United States

Email: contact@saintvellan.com

1. Fulfilment origin

Saint Vellan uses a third-party fulfilment supplier.

Products are shipped directly from China to the customer's delivery address.

LN DIGITAL BUSINESS LLC remains the seller responsible for orders placed through Saint Vellan.

2. Shipping destinations

Saint Vellan currently sells and ships to supported destinations within:

  1. the United States;
  2. Canada;
  3. Europe.

Availability of delivery services for a particular country, region, or address is determined at checkout.

3. Processing time

Orders are normally processed within 1 to 2 business days before dispatch.

Processing time begins after the order has been successfully placed and payment has been authorised.

Business days exclude weekends and applicable public holidays.

The processing period is separate from the delivery period shown below.

4. Standard Tracked Delivery

Standard Delivery has an estimated transit time of:

6 to 12 business days after dispatch

Including the normal 1 to 2 business day processing period, the total estimated timeframe from order placement to delivery is generally:

7 to 14 business days

5. Shipping charges and currency

Available shipping methods and the applicable shipping charge are displayed at checkout before payment.

Express Delivery is a paid delivery option where available. The applicable Express Delivery charge is calculated and displayed at checkout.

Because Saint Vellan serves customers in multiple countries and markets, shipping charges may be displayed in the local currency available for the customer's market.

Currency-converted shipping amounts may vary over time according to applicable exchange rates and market settings.

The delivery charge displayed at checkout before the order is submitted is the delivery charge applicable to that order.

6. Delivery estimates

All delivery periods stated in this policy are estimates rather than guaranteed delivery dates.

Delivery may occasionally be affected by circumstances outside our reasonable control, including:

  • carrier delays;
  • customs processing;
  • public holidays;
  • severe weather;
  • local transportation disruptions;
  • incorrect or incomplete delivery information;
  • unusually high shipping volumes.

If a material delay occurs, customers may contact us at contact@saintvellan.com for assistance.

7. Duties, customs charges, and import taxes

For destinations served by Saint Vellan, applicable customs duties and import taxes are included in the amount charged by Saint Vellan.

Customers should not be required to pay additional customs duties or import taxes to receive an order.

If a carrier or customs authority requests an unexpected import payment relating to a Saint Vellan order, please do not make the payment before contacting us where reasonably possible.

Contact contact@saintvellan.com with your order number and any documentation relating to the requested charge so that we can review the matter.

8. Separate packages

Products in the same order may be fulfilled or dispatched separately.

As a result:

  1. items may arrive on different dates;
  2. the customer may receive more than one tracking number;
  3. receipt of one package does not necessarily mean that the entire order has been delivered.

No additional product charge is imposed solely because an order is divided into multiple packages.

9. Tracking

Where tracking is available, tracking information is provided after the order has been dispatched.

Tracking information may take time to update after shipment information is first transmitted to or received by the carrier.

If tracking has not updated for an extended period or you believe a shipment has been lost, contact contact@saintvellan.com.

10. Address accuracy

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error in your delivery information, contact us as soon as possible at contact@saintvellan.com.

We cannot guarantee that an address can be changed after fulfilment or dispatch has begun.

If delivery fails because of incomplete or incorrect information supplied with the order, contact us so that we can review the available options.

11. Delivery attempts

Local carriers may contact customers using the telephone number, email address, or other delivery information supplied with the order where reasonably necessary to complete delivery.

If a delivery attempt fails, the parcel may be held by the local carrier, redirected, scheduled for another delivery attempt, or otherwise handled in accordance with the carrier's procedures.

Customers should monitor their tracking information and respond to reasonable carrier communications relating to delivery.

12. Delayed or undelivered orders

If your order has not arrived within the applicable estimated delivery period, please contact:

contact@saintvellan.com

Please include your full name and order number.

We will review the available tracking and fulfilment information and take appropriate action based on the circumstances and applicable consumer law.

13. Merchant information

Saint Vellan
Operated by LN DIGITAL BUSINESS LLC
State of formation: Delaware, United States
Delaware Entity File Number: 10183488
EIN: 32-0817713

Business correspondence address:
2644 Appian Way, STE 205
Pinole, CA 94564
United States

Email: contact@saintvellan.com
Website: saintvellan.com